I've placed an order but now you have reduced the items further, what can I do?
How do I search for a particular item?
Do I need to register to shop online?
How can I change my details?
How do I know which size I should order?
How do I find product information about the item I wish to buy?
What can I do if the item is out of stock?
How do I pay for my order?
What credit or debit cards can I use online?
Is my payment online secure?
Can I buy in different currencies?
Can I claim back my VAT when I shop online?
When do I get charged for my order?
Do I get an email to confirm my order?
How do I use my promotional codes?
How do I use my gift card?
To use a Jaeger Giftcard online you should enter the giftcard number and the value you wish to spend in the relevant Giftcard section on the payment pages. You don't need to enter the £ sign for the value, and when using the black Jaeger Giftcard you can choose to use the whole amount or a part of the value on the giftcard. Promotional giftcards may need redeeming all in one transaction; refer to the specific T&Cs for this information.
Is it possible to change my order after it's been acknowledged?
How do I cancel my order under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (“the Regulations”)?
How can I buy a gift card?
Who can I contact if I need help with my order?