- Online Refunds
Issues with your return?
Lately, we’ve had a few issues with our refund process and we’re extremely sorry if you’ve been having trouble with this. However, we are honouring all orders returned to us before we went into administration, and we’re urgently working through those orders arriving to us during administration. Our team is working hard to solve all of these issues, but if you do have any concerns about your order then please contact customer services for help.
Please also note that we are not currently accepting exchanges, effectively you will need to refund your item and purchase it again in a different size or colour – sorry for the inconvenience.