You can speak to a member of our customer service team on +44 (0)2920 101432

Customer Services:


Jaeger Retail Limited,
Capital Link,
Windsor Road,
South Glamorgan,
CF24 5NG

Customer Service Opening Hours

Monday - Thursday 8:30am - 5:00pm

Friday 8:30am – 4:00pm

If you have a query regarding the Jaeger Loyalty card then please call us on +44 (0)2920 101432 (Monday-Thursday 8:30am-5pm, Friday 8:30am-4pm. or at Please note that calls may be recorded for training purposes.

If you would like to contact the Press Office then please email at Please note the Press Office team cannot respond to general customer service or online queries, these must be directed to Customer Services.