Christmas Delivery

UK Standard

Midnight Monday 19th December

UK Next Working Day

6pm Wednesday 21st December

UK Click & Collect

Midnight Monday 19th December

UK Weekend: Saturday & Sunday

3pm Friday 16th December

International

Midnight Thursday 15th December

UK Delivery

UK Delivery Service Details Cost
Standard Delivery £3.95
(Within 3 working days)
Please allow up to 3 working days for delivery, postcode exclusions apply. Please note working days do not include weekends & bank holidays £3.95
Next Day Delivery
£5.95 (1 working day)
Mainland UK, postcode exclusions apply. Order before 6pm Monday to Thursday ‒ your order will be delivered the following working day between 8am-6pm. Orders placed on Friday and up until 6pm Saturday will be delivered on the Monday between 8am – 6pm. All orders placed after 6pm on Saturday (including Sunday) will be delivered the following Tuesday. Please note working days do not include weekends & bank holidays

If you require your order for a Saturday or Sunday, please choose the specific weekend delivery option.
£5.95
Specified Day Saturday/Sunday Delivery
£7.95
Mainland UK, postcode exclusions apply. Order up until 3pm on Friday ‒ your order will be delivered on the Saturday or Sunday that weekend between 8am-6pm. Orders placed after 3pm on the Friday will be delivered the following weekend. £7.95
Specified Day & Time Saturday/ Sunday Pre Midday Delivery
£10.95
Mainland UK, postcode exclusions apply. Order up until 3pm on Friday ‒ your order will be delivered on the Saturday or Sunday that weekend before 12.00pm. Orders placed after 3pm on the Friday will be delivered the following weekend. £10.95
Please note:

Tracking Your Order We will send you a dispatch email once your order has been shipped which will include your parcel tracking number along with an online tracking link. Please remember to add your mobile number to your order to receive the SMS service.

Our email will be followed by an SMS and/or email from our courier pre-advising you of your delivery details with a link to their delivery website.

For weekend deliveries, our courier will provide a pre-advised 1-hour delivery slot.

The courier delivery website allows you to customise your delivery. Please be advised that if you authorise delivery to be left without your signature we will not accept liability for any loss or damage.

For Click & Collect orders you will receive a confirmation email once all your items are available for collection.

If you have difficulties tracking your order, please call our Customer Services team on +44 (0) 845 051 0063 for assistance. Our team are available Monday-Saturday 9am–6pm, Sunday 11am–5pm and bank holidays 10am-4pm GMT.

Postcode Exclusions

The following postcodes are not eligible for Next Day or Specified Day delivery, and deliveries using UK Standard Delivery may take longer than 3 working days:

AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50, AB10 – 25, AB30 – 35, AB39 – 54, AB99, All DD, BT, IM, GY, JE postcodes, TR21-25, HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3, PH1-18

Unfortunately, we cannot send items to BFPO and PO Box addresses.

International Delivery

Please select your country from the drop-down box below to find the right delivery information for you. Can’t see your country on this list? We are constantly working on the number of international destinations we ship to ‒ so be sure to check back again soon.

To find out more about International Delivery, please select your country:

Country: Australia

Zone 3 - £20.00

Country: Austria

Zone 2 - £16.00

Country: Belgium

Zone I - £12.00

Country: Canada

Zone 3 - £20.00

Country: Czech Republic

Zone 2 - £16.00

Country: Denmark

Zone 2 - £16.00

Country: Finland

Zone 2 - £16.00

Country: France

Zone I - £12.00

Country: Germany

Zone I - £12.00

Country: Greece

Zone 2 - £16.00

Country: Guernsey

UK Standard - £3.95

Country: Hong Kong

Zone 3 - £20.00

Country: Ireland

Zone I - £12.00

Country: Italy

Zone 2 - £16.00

Country: Japan

Zone 3 - £20.00

Country: Jersey

UK Standard - £3.95

Country: Monaco

Zone 2 - £16.00

Country: Netherlands

Zone I - £12.00

Country: New Zealand

Zone 3 - £20.00

Country: Singapore

Zone 3 - £20.00

Country: Slovakia

Zone 2 - £16.00

Country: Spain

Zone 2 - £16.00

Country: Sweden

Zone 2 - £16.00

Country: Switzerland

Zone 2 - £16.00

Country: Uae

Zone 3 - £20.00

Country: United States

Zone 3 - £20.00

Delivery time within 5 working days

Delivery time within 5 working days

Delivery time within 5 working days

Delivery time within 5 working days

Delivery time within 5 working days

Delivery time within 5 working days

Delivery time within 10 working days

Delivery time within 5 working days

Delivery time within 5 working days

Delivery time within 10 working days

Delivery time within 5 working days

Delivery time within 5 working days

Delivery time within 5 working days

Delivery time within 5 working days

Delivery time within 5 working days

Delivery time within 5 working days

Delivery time within 5 working days

Delivery time within 5 working days

Delivery time within 10 working days

Delivery time within 5 working days

Delivery time within 10 working days

Delivery time within 5 working days

Delivery time within 5 working days

Delivery time within 10 working days

Delivery time within 5 working days

Delivery time within 5 working days

International Delivery Service Cost
Europe Zone 1
(Within 5 working days)
£12
Europe Zone 2
(Within 5 working days. Exceptions apply)
£16
Rest of World Zone 3
(Within 5 working days. Exceptions apply)
£20
Please note:

The value of the goods ordered is inclusive of VAT, we regret that we cannot refund any VAT charges. All Customs Duties or Taxes imposed on your order by the respective country of destination are the responsibility solely of the recipient and are not included in the price displayed on the website – regrettably we cannot assist in this process.

Couriers

Europe and Rest of the World are shipped using DHL.

Tracking your Order

Orders sent by Europe or ROW will have a parcel reference (displayed in the dispatch email), which can be used to track your parcel via the link provided in the dispatch email. If you cannot find any information on the tracking website then please call Customer Services on +44 (0) 845 051 0063 who can investigate further (Monday-Saturday 9am-6pm, Sunday 11am-5pm, bank holidays 10am-4pm UK time). Store orders cannot be tracked by a parcel reference; so if you have not received the collection email within five days of the dispatch email please call Customer Services.

Click & Collect

Click & Collect Service Details Cost
Click & Collect
FREE
(1-5 working days)
Order online before 1pm and your Jaeger pieces will be delivered to store within 1-5 working days. Orders made before 1pm to stores within the M25 will be available for collection the next working day. Stores within the M25 include: Brent Cross, Canary Wharf, Chelsea, Westfield Stratford City and Wimbledon (Elys). Delivery to stores in Scotland and non-Mainland UK may take 1-2 extra days.
Free UK store delivery is available at the following stores; Amersham, Belfast, Beverley, Bluewater, Brent Cross, Brighton, Cambridge, Canary Wharf, Chelsea, Chester, Chichester, Edinburgh, Guildford, Harrogate, Henley, Lymington, Marylebone High Street, Newbury, Nottingham, Oxford, Ringwood, Shrewsbury, Southport, Stamford, Stratford-Upon-Avon, Truro, Weybridge, Wilmslow, Wimbledon (Elys), Winchester and Windsor.
FREE
Please note:

Once your order arrives in store you will receive an email to confirm it is ready for collection. The store will keep your order for 14 days. If it isn't collected within that time it will be returned it to Customer Services for a refund, or the store will contact you to process the return. To collect your parcel you will need to present a copy of your Order Acknowledgement or Order Collection email.

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